Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now. Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now.
Resetting the Google Account can help you solve the problem of your Android not downloading the apps. When you reset the account, you will be deleting the entire account and starting all over again. It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again. The Google account will be removed entirely from your device, and it will be added all over again. If you have more than one Google accounts on your device, then make sure you remove all the Google account.
After deleting the accounts, you will have to start entering the accounts once again into your device.
Go back to the Settings menu of your device and tap on Accounts once again. Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device.
You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem. Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected. Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not.
For users who cannot fix the problem with any of the above solutions, our last resort, which happens to resolve many Android issues effectively, reset your device to factory settings. All data will be deleted from your device, and all third-party apps will be removed. You will also lose personalized settings because the phone will go back to the default settings. It is why you must create a backup for the data that you consider essential. You can back up the data on a computer or use your Google account to back up the data.
Your phone will give you the option to back up the data on the Google account before you reset the device. Once the reset is complete, your device will automatically restart. Go to the Play Store and check if the problem you were facing has been fixed. Sometimes you may not be able to download the apps to your device because of insufficient space.
You will have to delete a few things from your device to make space at times like these. Check if you have too many photos or videos on your device, which may be eating into the storage. What do you do if someone some how in stalled the same apps I have and some how controling my phone not like taking over more like someone watching me like some almost all this app I can't uninstall I can't stop them and they have a lot of permission and always killing my battery what can I do with out a computer is there anyone smart enough to help me fix this not meaning your not if you don't know more like I have no idk how and who or what but I know my phone has clone apps in it that I cannot uninstall I have two of everything when I look into my apps please I'm begging for help is there any way anyone can help me.
You obviously don't have the issues mentioned in this article I tried everything and nothing worked. Then I removed my Google account but now I can't add a new Google account. It's says "experiencing trouble communicating with Google" and try again etc or something like that I will save data pictures etc and perform a reset. What do I do when all it says is "Error retrieving information from server"?
Please click here if you are not redirected within a few seconds. Mobility News E-Bikes. How to pinpoint the problem First of all, you'll want to make sure the problem is on your end and not a wider problem with Google. Please note: We have separate articles for when you're getting a specific Google Play Store error code or a "Google Play authentication is required" error To start off, we want to check a couple of simple things outside of Google Play that might be affecting its performance.
Check your Internet connection It may seem too simple or easy, but checking your Internet connection could solve the problems you're having. Check your date and time settings Google periodically checks your smartphone's date and time for the Play Store.
Install the latest version of Google Play Store It's silly, but sometimes a Google Play Store update is available but won't automatically download until days after being released. Make sure you have the latest version of Google Play Store. You should then go into your Apps or Application manager; it depends on your device. On stock Android, you will need to tap on See all apps. You will now see a list of apps installed on the phone. Scroll down until you see Google Play Store and tap on it.
You will now see a screen that says App Info. Here, tap on the option that says Storage and cache. Tap on the option that says Clear cache. Go back and check if this resolves the issue. If it doesn't, repeat the same procedure - but in the end, tap on the option that says Clear storage instead. Open Settings and go to Apps. Tap on See all apps. Scroll down until you see Google Play Services and tap on it.
Firstly, you need to make sure your Google Play Store is up-to-date. Here's how you can do this. Go into the Google Play Store app and tap on your profile picture on the top right corner. Tap on Settings and then tap General. Tap on the option that says Auto-update apps and make sure the option Do not auto-update apps isn't selected. To do this, remove your account, then add it again. Removing your Google account then re-adding it could help.
Check your disabled apps Many apps need other apps in order to function properly. Enable your disabled apps. In case you have installed a third-party app for VPN. You will need to disable that separately. Make sure the VPN option is disabled. Disabling the Android Download Manager wreaks havoc on your system. Go for the drastic solution Now, we're getting to some more technical solutions that need to be done with care, so make sure you've tried the above methods first.
Delete the file "hosts. Uninstall updates on Google Play Generally, when you have a problem with an app, you can just uninstall it and then reinstall it. Open Settings , tap on Apps. Tap on See all apps and scroll down to Google Play Store. Tap to open it and then tap on the three dots on the top right corner to reveal Uninstall updates. Tap Uninstall updates and check if the issue is resolved. Perform a factory data reset on your smartphone If you're still facing problems after having tried all of the above, then you may have little choice but to do a factory reset.
Here's how you can factory reset a phone running stock Android. Open Settings. Scroll down and tap on System. Tap on Reset options and then tap on Erase all data factory reset. A factory reset is usually the last option.
Make sure you back up all your data before doing this! Liked this article? Share now! Sometimes just restarting the entire phone rather than just your Google app or Force Restarting your device from the settings menu will work too if all other methods fail. Find the app called Google Services Framework. Now, run App Store. You may need to run it a few times in order for the problem to resolve itself. Clearing the cache is a perfect way to help get your Android device up-to-date with the Trello web interface.
Scroll to All apps and then scroll down to the Google Play Store app. When the cache and data are cleared, the Google Play Store error should be resolved. If not, continue to the next step. If clearing the cache and data doesn't resolve the issue, remove your Google account, restart your device, and then add your Google account again.
Under Accounts , tap the name of the account that you want to remove. If you're using a Google account, tap Google and then the account. Google Play Troubleshooter. Google Play Help Center. What are Google Play Store errors? Open the app details and tap the Force stop button. Tap the Clear cache button.
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